Tag Archives: ASUS

Thursday Thoughts on Technology

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Thursday Thoughts on Technology

When I first arrived in Culiacan in 2010 I didn’t even have a cellphone. I left my flip phone in Canada as I thought it would be easy to get a new cellphone in Mexico. Back then I still didn’t have a resident visa yet and without that I couldn’t just walk into a store and get a phone or a plan. One of my Mexican friends came to the rescue. On a Sunday afternoon he took me to the home of a friend where I was absolutely astounded to see a room with shelves upon shelves of cellphones. Many pesos in cash later, I emerged with a state of the art Blackberry, never giving a thought as to who the cellphone or the plan was actually registered to.

To my credit I did bring my Dell laptop with me to Mexico. But the house where I was living didn’t have Wi-Fi so that was another major production getting that installed.

A year later I’m in Irapuato and want to get a phone chip. Not so easily done when I don’t have a clue as to who the phone or the previous is registered to. But a Mexican friend once again helped me out and we got it done.

A few months later I have moved to Guadalajara and need a new chip. Repeat performance of Irapuato.

Four years later I move to Mazatlan. When I go to Telcel I’m told that I can keep the number but to set up a plan they need to know the name of the registered owner of the cellphone and the previous plan. The friendly staff at Telcel accepted my story that it was an ex-novio and they were happy to change their files to indicate that I was now the registered owner of the cellphone.

While I’ve had the same cell number since 2011, I’ve gone through a number of cellphones. I usually change them every three years to update and get more memory. And I usually get these in the USA where the price is a lot lower than in Mexico.

On to computers. I never did like that Dell. I was only too happy to get rid of it and replace it with an Acer. And I loved that Acer! It broke my heart when I had to update. That time I got an Asus. What a disaster! It was a lemon from day one. Tech support at Asus told me to send it back and they’d replace it. But I was in Mexico and knew darn well I’d never see that replacement. So I put up with it until it died, unfortunately at the beginning of Covid. So now I’m stranded in Mexico with my cellphone as my computer.

When I finally arrived back in Leavenworth in the fall of 2020 I got a Kindle Fire. And that was my replacement computer until 2022 when I bought another Acer. And I love this Acer too!

This week my Kindle Fire died of exhaustion. I miss talking to Alexa every day. But I also realized something else. I played a lot of games on that tablet. While they are stimulating for the brain, I don’t miss the temptation to play. I have no games on my Acer and I just downloaded only one game onto my phone.

I’m thinking about replacing that Kindle Fire with an iPad or a Samsung when I get back to East Wenatchee. I think I have some research to do.

Thursday Thoughts on Technology.

Help! I’m becoming a computer Geek………..NOT!

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Help! I’m becoming a computer Geek………..NOT!

So here I am in Mexico with my spiffy new ASUS Transformer Notebook. I love it! Touch screen! Faster! Removable tablet so I can play Candy Crush comfortably lying down. I’ve mastered Seagate for backups and am using a USB hub. The compact size is another plus. Yes, my ancient Acer of the past three years is becoming a distant memory. Or is it?

At this moment I long for it……….slowness, freezes and all. I plugged it in and it charged. My battery never died. The hours we spent together………….sigh! Not one warranty problem ever! My ASUS  is a mere month old. And the battery will not charge! I am not impressed at all. I replaced the cable. That didn’t help. I spent hours messaging my computer guru back in Canada and we have been unable to solve the problem with files and programs. What ASUS has suggested on their support site just doesn’t work.

This afternoon I went to Office Depot with my laptop. The diagnosis this time was that the connection on my laptop is the problem and that when I return to Canada I should send the computer back to ASUS to be fixed under warranty. Uh oh! I live in Mexico. I’m not planning to return to Canada anytime soon. And anyone who lives in Mexico knows that sending it back from here is akin to throwing it directly into the trash can.

There is no Best Buy here in Mazatlan. Apparently no-one even sells it here so forget about any maintenance. It would probably cost more than what I paid for the laptop even if I could find someone to fix it. And my computer guru is still convinced that it’s the charger.

This is what I have decided. For the time being I will leave the laptop plugged in on my desk. No more Candy Crush lying in bed with the tablet. Yes, it’s a transformer. The beauty of being a laptop and a tablet……when it works of course. In October when I go to the Dominican Republic for my daughter’s wedding, I will have my computer guru give my son the proper adapter that I need and he can then give it to me. This is the simplest way. There is no such thing as guaranteed delivery of anything in Mexico.

But I want to tell you about my computer guru back in Winnipeg. Her name is Laura Bungarz. We met about five years ago in a university course for ESL. I was completely hooked when in mere minutes she demonstrated how to make a powerpoint presentation. And I could actually do it myself after that!

Those of you who know me are probably laughing by now. I am technologically challenged, or so I’ve been told. VCRs, DVD players, computers, iPhones……you name it and I can screw it all up. But no more! I now have Laura in my life and actually have found out things about my computer that no-one should ever need to find out.

Did I mention that Laura has the patience of a saint? After all, I am her favorite non-paying client ever. Just the other day she talked me through downloading zip files and changing them into regular files. She taught me all about my control panel. She had me do a BIOS update, not an easy feat to accomplish by any means. Yes, she did this from Winnipeg with me here in Mazatlan. She even made videos for me to make it easier. She speaks so clearly on the videos and her explanations make any process simple. It’s the next best thing to being in the same room with her. Of course, I do miss seeing her roll her eyes at some of the questions I ask.

I hope you will check out her website: laurabungarz.ca

And others have been so impressed with her that she was invited to record videos in California, so check out this link as well: lynda.com/LauraBungarz

Here is a pic so you now know what she looks like should you be so silly as to not check out the sites.

Remember: If you ever have any issues with technology, Laura is your woman!
As for ASUS, how likely am I to buy another ASUS product? Or recommend ASUS to anyone? Hmmmmm…………