Tag Archives: Telcel

Checking In

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Checking In

I’ve been back in Mexico for just over 24 hours and it’s been a whirlwind of activity.

On Sunday I’ll post about my travel experience but for the time being I’d like to say that I have arrived safely and am settling back in to life in Aguascalientes.

Thank you Telcel for allowing me to keep my phone number although I’ve been away for a year. What’s App is up and running again.

The ATM was a bit of a challenge as it’s been reformatted. But that’s okay. I’m getting quite used to change.

Las Flores, my neighborhood. It’s so nice to be back. I went for a walk this morning in search of breakfast and enjoyed a delicious bolillo filled with shredded pork, frijoles, egg, cheese and potatoes. 25 pesos or $1.25 US.

I spent a good part of the day unpacking. And I even got together a bag of laundry that I will take to the lavenderia tomorrow.

For dinner I got takeout from one of my favorite local places. I have missed their enchiladas rojas served with a side of potatoes, carrots and beans. The cuenta was 48 pesos or $2.40 US.

Tomorrow I plan to hit Waldo’s (Mexico’s version of Dollar Tree) and then pick up a few groceries at the tienda nearby.

A big thank you to Raul, hotel owner extraordinaire, who has been chauffeuring me around since I got back. His translating skills were especially helpful at Telcel. It’s hard enough conversing with fast-speaking Mexicans, but the mask sure muffles the speech.

Yes, I’m back in maskland. Antibacterial gel before entering a store, temperature taken and sanitizing mats. Very different from Washington state.

Coursera and Telcel

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Coursera and Telcel

Coursera is a fabulous site where you can find a variety of courses to study at your own speed. Throughout the years I’ve taken courses in psychology, sociology, writing and so much more.

On Sunday I started a psychology course dealing with anxiety in light of COVID-19. This course is being given by a professor at the University of Toronto in Canada.

In my last post I discussed the importance of caring for our mental health. This course is another tool I’m using to do just that.

Did I mention that these courses are all offered free of charge?

Another thing I did on Saturday was renew my phone plan. This is huge for me because I have a plan that includes unlimited international calls to the USA and Canada. This allows me to connect with family and friends on a regular basis. The state of the world right now due to the virus makes this connection even more important than ever.

I was pleased to see that only one person at a time was allowed into the building to access the cashier. People lined up outside were spaced far apart. Physical distancing is definitely being enforced by Telcel.

These are two things I’ve done this weekend to take care of myself.

What have you done to take care of yourself?

Mi Amigo Telcel

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Mi Amigo Telcel

Cell phones. Can’t live without them, especially smartphones. When I arrived in Culiacan just over six years ago, I ventured out to buy a cell phone and obtain a plan. How hard could it be? After all, in Winnipeg, you went to the MTS store, chose a phone, chose a plan, gave them a credit card number for automatic payments, and away you went. The entire process took under a half hour.

Not in Culiacan. I went to a Telcel store and was told that I could buy a phone, at an outrageous price, but could not have a plan as I was not a residente permanente. My Spanish was extremely limited at that time and their English was non-existent. I left the store empty-handed.

My friend Juan Pablo offered to help me. He took me to a friend’s house to buy a phone. She had boxes full of cell phones, every make and model you could imagine. I chose a then state of the art Blackberry. She hooked me up with Telcel then and there and introduced me to the idea of pay and go. I was set.

Until I moved to Irapuato a year later. I had to get a new chip with a local number. Once again I had a Mexican friend help me out. But this time it took almost four hours until the chip was installed and the phone was working.

I stayed in Irapuato less than three months before moving to Guadalajara. Here we go again! This time my command of Spanish had improved and things went smoothly at the Telcel store. The new chip was installed and this time it only took two hours until it was activated and working. And I got this nifty little chip at Oxxo for adding saldo.

By the time I arrived in Mazatlan more than a year and a half ago, Telcel had done away with roaming and I was able to keep my Guadalajara phone number. The problem was that my iPhone was locked in Canada and my Blackberry was now vintage. And I despised carrying two phones around all the time. Telcel also has this annoying habit of requiring you to feed your phone monthly or your credits disappear. I quickly learned the art of calling people on What’s App which works off of WiFi.

I spent several months in Washington state last summer with no cell phone at all. Just before I left I bought an unlocked Android and took it with me to Mazatlan. Now I was faced with the challenge of removing the chip from my Blackberry and inserting it into the new phone. Of course it didn’t fit.

My Mexican friend Sofia took me to Telcel at Gran Plaza. They were reluctant to even try to insert it and wanted me to get a new phone number. Now that would have been a major pain. Sofia got them to try to agree to somehow cut it and get it to fit. But now there was another problem. Back in Guadalajara the man at the Telcel store had for some reason used his name to register my number. So now in Mazatlan they didn’t want anything to do with it because the number wasn’t in my name. Somehow Sofia convinced them to do it. And as a plus I was able to get a plan for 150 pesos per month that has data, unlimited texting and phoning, free Facebook and What’s App and long distance to USA and Canada. I love the Amigo Plan 150!

A month later I go in to renew this pay as you go plan. I go to the cashier and pay my 150 pesos. I go to get it activated and she informs me that I have paid a day too early so they now have to set up a new plan. And we go through the whole thing again of who the number is registered to. She was satisfied that I said it was in a man’s name and started a new plan for me. She told me that the day my plan expired I should come in and renew it in a month.

Yesterday I received a text that it had expired. I go to Telcel and pay my 150 pesos. I go to the desk to get it activated. Oh oh! The rules have changed. Now I’m supposed to wait a day after it expires and then go in to pay and activate it. This time the staff member who assisted me spoke amazing English. He offered to change the registered name into my name. Yay! It’s finally all mine! And he gave a number to text the following day, along with a code, in order to activate. And it actually worked today when I did it! He also told me I’d get a confirming message, which I did, and that I didn’t need to reply to it.  So I didn’t.

But I then got another text which I didn’t understand at all. Oh well. I’ll see Sofia on Saturday at our cooking class and I’ll ask her to deal with it for me.

A side note, I’ve been told to never ever give my credit card number to Telcel. Even my Mexican friends pay in cash every month!